How to Restock Unused Keys/Codes in the Digitally – Digital Products App

A quick guide to restocking unused license keys or codes back into product inventory using the Digitally – Digital Products app.

May 20, 2025
Digitally ‑ Digital Products
3 min read
How to Restock Unused Keys/Codes in the Digitally – Digital Products App

Need to return an unused license key or code back to your inventory? Here’s how to quickly restock it using the Digitally – Digital Products app.

Step 1: Open the Orders Page

Log into your Shopify store and open the Digitally – Digital Products app.

Navigate to the Orders page to view all digital product orders.

Step 2: Find the Order with License Keys

In the orders list, only orders with digital products will be displayed.

Look for the specific order that contains license keys or codes.

Step 3: Search for the Order

Use the search bar at the top to find the order by:

  • Order number
  • Customer’s first name
  • Email
  • Product name

Once located, click the order number to access the order details.

Step 4: Restock the License Key

On the order page, locate the section showing the license key(s).

You’ll see a button labeled “Mark as Unused” next to a used key.

  • Click “Mark as Unused” to restock the key back into the original product’s inventory.
  • The button will change to “Mark as Used”, allowing you to toggle its status.
  • A confirmation toast will appear, indicating the status has been successfully updated.

🎉 That’s It!

The license key is now restocked and available for future orders.

With Digitally – Digital Products, managing license codes is fast, flexible, and efficient.