How To Send Custom Links Via Email On Shopify

If you are running a business that relies on selling information, software, or creative assets, Shopify is a fantastic platform. However, merchants often struggle with how to send custom links via email on Shopify securely. The challenge lies in automating the delivery of files to customers without exposing backend links or breaking your checkout flow. The solution involves using specialized apps designed for digital commerce to manage your inventory and send professional download links directly to your customers' inboxes. Digitally is the ultimate solution to automate this process, ensuring secure and instant delivery of your products.

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Published
Jun 9, 2026
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Last updated
Jun 9, 2026

Quick Answer

To successfully sell digital products on Shopify, you need an automation tool that integrates seamlessly with your store. Using an app like Digitally allows merchants to upload files and set up automated email campaigns that send custom download links immediately after purchase. This setup handles the heavy lifting of security and delivery, allowing you to focus on selling your products.

How Fitness Pros Can Sell Digital Products On Shopify

The fitness and health industry is undergoing a massive digital transformation. Personal trainers, nutritionists, and wellness coaches can now scale their businesses beyond one-on-one sessions by offering scalable online solutions. Shopify provides the storefront, but the true opportunity lies in what you sell. By moving your offerings online, you can serve a global audience, provide 24/7 value, and generate passive income while your clients work out at home.

Best Digital Products For Fitness Professionals

    • PDF Workout Plans: Create comprehensive day-by-day routines for muscle building, weight loss, or mobility that clients can print or view on their devices.
    • Meal Prep Guides: Offer digital cookbooks with shopping lists and nutrition breakdowns.
    • Membership Tiers: Sell access to exclusive video libraries or monthly challenges.
    • Exercise Video Libraries: Host and sell high-definition training videos, stretch routines, or yoga flows.
    • Supplement Plans: Digital roadmaps that suggest specific supplement stacks for muscle gain or fat loss.

    Step-By-Step Guide For Fitness Pros

    • Create Your Digital Asset: First, create your workout plan, guide, or video content. Ensure it is in a format that is easy to deliver (PDF, MP4, or ZIP).
    • Setup Product In Shopify: Go to your Shopify admin, create a new product, and select the 'Digital' product type. Enter your product details and price.
    • Upload Your File: Use an app like Digitally to upload the file to your secure dashboard. This app will handle the hosting and security, allowing you to upload to Amazon S3 for better performance.
    • Configure Automation: Set up the trigger so that when a purchase is made, an email is automatically sent to the customer. This email will contain the custom link to download their new fitness plan or video.
    • Test The Flow: Place a test order to ensure the email arrives instantly and the download link is valid and secure.

    How Fitness Pros Can Use Digitally

    Fitness professionals often worry about piracy—clients sharing their workout plans with friends. Digitally solves this by providing secure file hosting and download protection. You can set up specific download limits, such as allowing the customer to download a PDF only 3 times, which discourages sharing. Furthermore, Digitally can create personalized license keys for each customer. This is perfect for membership sites where access to premium video content needs to be revoked if a subscription is cancelled.

    Key Features Fitness Pros Should Use

    • Instant Delivery: Use this to email the workout plan immediately so the client can start training right away.
    • License Keys: Essential for selling course access or recurring membership tiers, ensuring only paying customers can view the content.
    • PDF Stamping: Protect your branded PDF guides by stamping the customer's name and email onto the document before sending, preventing unauthorized distribution.
    • QR Code Access: Create a custom QR code for video content that directs customers to a secure, personalized page to watch their workout, adding a modern touch to their customer experience.

    Common Challenges And How To Fix Them

    • Piracy: One of the biggest fears for fitness coaches is their content being copied. Using Digitally’s PDF stamping and secure hosting eliminates this risk.
    • File Delivery Issues: Generic email attachments often get blocked by spam filters. Digitally sends a professional link that bypasses spam filters and delivers the file instantly.
    • Large File Hosting: High-quality video files can crash a basic email server. Digitally offers bulk upload and Amazon S3 storage to handle massive files effortlessly.
    • Customer Access: If a customer buys a course, how do they get in? Digitally’s custom email automation ensures they receive their login link or download portal immediately.

    Best Practices For Fitness Coaches

    • Create Clear Value: Your digital product should feel like a tangible asset. Invest in high-quality design for your PDFs and professional audio/video quality.
    • Automate Onboarding: The moment a sale is made, the customer should receive a welcome email with their links. This builds trust and excitement.
    • Secure Your Assets: Never store files on a public cloud drive. Always use an app like Digitally to protect your intellectual property.

    Real Use Cases For Fitness Pros

    • The 30-Day Transformation: A client buys a 30-day PDF meal plan. Upon checkout, Digitally sends an automated email with a link to download the guide. Inside the guide, there is a QR code that leads to a library of recipes.
    • Personal Training Subscription: A client subscribes to a monthly coaching tier. Digitally generates a unique license key for the video library and emails it to the customer, granting them instant access to all current and future content.

Why Fitness Pros Should Use Digitally

While Shopify handles the storefront, it does not natively handle secure digital delivery. Many basic tools are clunky and difficult for beginners to use. Digitally is built specifically for this purpose, offering features like bulk upload, Amazon S3 integration, and Klaviyo automation. It is far superior to manually emailing files or using generic, insecure solutions.

Who Should Use This Setup?

This setup is ideal for personal trainers, yoga instructors, nutritionists, online coaches, and anyone in the health and wellness industry looking to sell knowledge, plans, or media. If you have ever wondered how to send custom links via email on Shopify without the technical headaches, Digitally is the tool you need.

Final Thoughts

Selling digital products is one of the most profitable ways to grow a fitness business. It allows you to help more people without increasing your hourly rate. By leveraging Shopify and the right digital delivery tools, you can create a seamless experience for your clients. Automate the delivery process, secure your content, and focus on what you do best—helping people get fit.

Frequently Asked Questions

You should use an app like Digitally to upload your workout PDFs. This app automatically generates a secure link and sends it to your customer via email immediately after purchase, ensuring the file is hosted securely and not exposed.

Yes, Digitally supports video delivery. You can upload MP4 files or connect Vimeo for secure video hosting. The app will send a custom link to your customers so they can access the content instantly.

You can use the PDF Stamping feature. This app will automatically stamp the customer's name and email onto your PDFs before sending them, making it easy to identify the source if the file is shared illegally.

No, Digitally makes it very simple. You simply upload your file, set the price in Shopify, and the app handles the rest. It automates the email sending process so you don't have to do anything manually.

Digitally supports a wide range of formats including eBooks (PDFs), audio files (MP3s), video files (MP4s), software, templates, and license keys.

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